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Insurance Department launches LiveChat on redesigned website

BISMARCK – The North Dakota Insurance Department has announced the launch of a LiveChat application on its redesigned website. This app is the first among North Dakota state agencies.
The LiveChat app allows individuals to chat with department employees via the website, www.nd.gov/ndins. Specific focus is being provided in the areas of consumer assistance and producer licensing. Department employees will be available to chat for a limited amount of time each day until the department sees a need for additional hours of availability.
“Since taking office in 2017, one of my main goals has been to reestablish the Insurance Department as the number one source of information for all things insurance in North Dakota,” Commissioner Jon Godfread said. “Providing the LiveChat application and a more easily navigable website will allow us to assist North Dakotans more efficiently and share information more transparently.”