1 / 2

Kevin Cramer

2 / 2

John Hoeven

❮ ❯ [expand]

close

BISMARCK – The U.S. Postal Service (USPS) Office of Inspector General reports North Dakota and Minnesota ranked in the 10 worst regions for mail service performance, according to U.S. Sens. Kevin Cramer and John Hoeven, both R-ND.

Residents across the two states often deal with missing and delayed deliveries with little to no explanation from the USPS, they said Friday, June 5, in announcing a bipartisan group of senators from the two states have introduced legislation to address the problems shippers and recipients are having.

Cramer, Hoeven and Sens. Tina Smith and Amy Klobuchar, both D-Minn., introduced the Postal Delivery Accountability Act, requiring the USPS to implement tracking information for mail deliveries and ensure it is available to residents.

“The Postal Service is required by law to deliver six days a week to every address in America,” Cramer said in the news release. “That’s the law, that’s not an option. But we know in North Dakota, that’s oftentimes (not) the reality and the problem is worsened by the fact that the Postal Service can’t accurately track when mail routes don’t receive deliveries. For paychecks, prescription medication, and other important items, we rely on this essential service that the Postal Service is supposed to be providing. The Postal Delivery Accountability Act will support the critical work by requiring proper tracking tools and notifications for customers so they can know exactly where their delivery is and when they can expect it. This is 2026 after all.”

“North Dakotans depend on timely, reliable mail delivery,” Hoeven said. “Delayed or undelivered mail can have real consequences for families, seniors, veterans and small businesses. This legislation would help improve transparency, strengthen accountability at USPS and ensure customers have better information when delivery issues arise.”