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Acme Tools recognized for service and sales

Kubota Tractor Corp. honored Acme Tools in Minot with Kubota’s Elite Award of Excellence, the company’s most prestigious dealership certification and designation. The certification program was created by Kubota’s senior leadership team in conjunction with its National Dealer Advisory Board to recognize dealers around the country that are providing customers with the “ultimate Kubota experience” from top quality equipment, to sales and financing, customer satisfaction and best in class service.

BCBSND receives customer service recognition

FARGO — Blue Cross Blue Shield of North Dakota is the recipient of SQM’s 2020 Contact Center Industry Customer Experience Awards of Excellence in Contact Center World Class First Call Resolution (FCR) Certification and First Call Resolution Improvement. SQM’s FCR Customer Experience awards are considered the most prestigious and sought-after in the North American contact center industry, and they recognize organizations that have demonstrated excellence for customer experience, employee experience and FCR best practices. On an annual basis, SQM conducts over 500 FCR studies with ...

Futures Files

Oil Slides on Demand Destruction Threats of a slowing world economy due to COVID-19 concerns pushed crude oil down this past week. Reduced air travel, a slowdown in Chinese oil imports, and a surging U.S. dollar, lowered demand for U.S. crude oil. Diesel fuel, heating oil, and gasoline tagged along for the trip South. Crude oil for September delivery traded at $62.85 per barrel midday Friday, while gasoline traded at $1.91 per gallon and heating oil at $1.93. Water Shortage Spreads While the fires and intense heat cooking our Western states impacts every aspect of life, ...

August recipients of the Minot Area Chamber EDC Eagle Award Program

August recipients of the Minot Area Chamber EDC Eagle Award Program are: Dawn Thompson, Old Navy; Brett Inches, Investors Management & Marketing; Rusty Heinze, Ralph’s Plumbing & Heating; Larry Hoff, Lyle’s Moving; Mike Thomason, Lyle’s Moving; Daisy Kenner, Lyle’s Moving; Ann Tracy, Gate City Bank; Dustin Gay, Hawthorn Suites; Cody Landphere, Johnson Eyecare P.C.; Kris Solemsaas, Pinkerton Animal Hospital; Aubrey Crosby, Minot Health Clinic; Wanda Olson, Lee’s Hallmark; Franke Hechavarria, Applebee’s Neighborhood Grill & Bar; Delia Zizumbo, Marketplace Foods; Tamara ...

Brandon Polzin joins X-Golf Minot as PGA Golf Pro

X-Golf Minot has hired Brandon Polzin, PGA Golf Pro as Director of Lessons and Training. Polzin brings 10 years of experience as a golf professional to Minot. His previous experience includes X-Golf and club courses. X-Golf, a state-of-the-art golf simulator company plans to open its first North Dakota location in Minot this fall. X-Golf will be located in the lower level of the Blu on Broadway, a new five story multi-use building in Minot. “With a PGA Golf Pro on staff, we are able to offer lessons year-round and an experience far beyond any golf simulator in North Dakota. ...

July airline boardings bring ND closer to pre-pandemic level

BISMARCK – North Dakota’s eight commercial service airports posted 92,922 airline passenger boardings during the month of July, the highest level of passenger traffic that the state has seen since the COVID-19 pandemic began, according to the North Dakota Aeronautics Commission. Statewide, July boardings at the state’s eight commercial airports continued to narrow the gap in running 16% behind July 2019 boarding levels. Hector International Airport in Fargo provided service for 42,871 passenger boardings, which is only 1% lower than its July passenger record of 43,437 that was ...