Breaking News

City hires retail consultant

A retail consultant will be analyzing local shopping metrics and helping to recruit more stores to Minot. The Minot City Council on Monday approved a one-year contract, with two potential annual renewals, with Retail Coach for $47,500. Funding will come from economic development dollars set ...

Main Street Boutique partners with Liverpool Los Angeles

RUGBY – Main Street Boutique, Rugby, has been selected as one of 86 independent retail stores across the United States to partner with fashion apparel brand Liverpool Los Angeles. These Destination Liverpool Shops will serve as premier Liverpool specialty stores, with Liverpool helping the small businesses thrive and grow while offering consumers the in-store experience they have been missing. “Specialty stores are the heart and soul of our business and retail is where brands get discovered. Even as DTC (direct to customer) grows, nothing will ever replace the in-store ...

Myre to head multiple departments at SRT Communications

Teal Myre has been promoted to Director of Communications and Marketing at SRT Communications. Myre has served as public relations manager since 2016, and has worked in the corporate communications department at SRT since 2004. Myre will lead SRT’s corporate communications, customer service and billing departments. Myre is a graduate of the University of North Dakota with a degree in Public Relations, and earned a master’s degree in Management from Minot State University.

Mohammed promoted at Town & Country

Amber Mohammed has been promoted to Member Services Associate at Town & Country Credit Union. Originally from Des Lacs, Mohammed joined the credit union in 2019 as a member services representative. She brings 12 years of customer service experience to her new role. As a Member Services Associate, Mohammed opens new deposit accounts for consumers and businesses, as well as managing IRAs and CDs. She is based in Town & Country Credit Union’s Minot main location on Broadway.

Acme Tools recognized for service and sales

Kubota Tractor Corp. honored Acme Tools in Minot with Kubota’s Elite Award of Excellence, the company’s most prestigious dealership certification and designation. The certification program was created by Kubota’s senior leadership team in conjunction with its National Dealer Advisory Board to recognize dealers around the country that are providing customers with the “ultimate Kubota experience” from top quality equipment, to sales and financing, customer satisfaction and best in class service.

BCBSND receives customer service recognition

FARGO — Blue Cross Blue Shield of North Dakota is the recipient of SQM’s 2020 Contact Center Industry Customer Experience Awards of Excellence in Contact Center World Class First Call Resolution (FCR) Certification and First Call Resolution Improvement. SQM’s FCR Customer Experience awards are considered the most prestigious and sought-after in the North American contact center industry, and they recognize organizations that have demonstrated excellence for customer experience, employee experience and FCR best practices. On an annual basis, SQM conducts over 500 FCR studies with ...