ND Human Services launches TANF survey
BISMARCK – Current or past Temporary Assistance to Needy Families program clients are invited to take a short customer experience survey by Aug. 31, 2021. The North Dakota Department of Human Services is seeking to better understand TANF clients’ needs and identify opportunities for improving support.
The survey can be completed online at nd.gov/dhs/services/financialhelp/tanfsurvey.html. TANF participants unable to complete an online survey can call program administrator Joan Schatz at 328-4005, 711 (TTY) to complete it by phone. Responses are confidential.
The TANF program serves low-income families with children who are deprived of parental support or care due to divorce, separation, death or disability. Its purpose is to move families from public assistance toward self-sufficiency by providing time-limited cash assistance along with work readiness, training and job placement services for parents. Between July 2019 and March 2021, the program served an average of 980 North Dakota households per month, and 79% of participants were children. The average TANF benefit was $323 a month.


