×

Choice service

Kim Kraft

Minot

I am writing to commend Choice Auto Glass for their excellent customer service, professionalism and personalized customer care. I want to thank their employee Joe Goebel for his “get it done” work ethic.

I brought my family’s Subaru to Choice Auto Glass, as the rearview mirror was shaky, and my family was taking a trip out of town, in a couple days. I wanted the mirror fixed, so it wouldn’t shake on our trip.

Joe diagnosed the reason for the mirror shakiness problem. New replacement parts would have to be ordered from the Subaru dealer in Mandan, and would take several days to receive. Replacements parts were ordered. However, before, I left Choice Auto Glass that day, Joe worked diligently and fixed the problem, so the mirror wouldn’t shake, (without the new replacement parts) .

I drove the vehicle out of state with a stable rear view mirror.

The next week when the new replacements parts arrived, I returned to Choice Auto Glass. Joe’s original work kept the mirror from shaking. I opted to implement the philosophy “if it’s not broken don’t fix it.” I continue to drive our vehicle, which works with Joe’s original fix; and keep the new replacement parts in the vehicle, in case they will need to be used if the problem reoccurs.

I am very satisfied with the diligent workmanship and personal customer service at Choice Auto Glass, which is locally owned and operated in Minot, by Jeff Hooker. I have brought my vehicles to them before, for repair. I would highly recommend Choice Auto Glass, if you are in need of auto glass repair or replacement issues. I believe in doing business with local business, and keeping the economic impact in Minot.

Newsletter

Today's breaking news and more in your inbox

I'm interested in (please check all that apply)
Are you a paying subscriber to the newspaper? *
   

Starting at $4.62/week.

Subscribe Today