New community resource coordinator at Trinity Health

Shanda Cool, a Minot business woman with extensive experience in patient relations, marketing, insurance, and banking, has joined Trinity Health as Community Resource Coordinator.

Cool works with families and individuals who are patients of Trinity Health, assisting them in accessing public and private programs that can help cover the cost of medical care, prescription drugs, and other health related services.

A graduate of Minnesota State University Moorhead with a bachelor’s degree in health services administration, she joined the Fargo-based North Dakota Chapter of the Muscular Dystrophy Association, serving as program coordinator before being promoted to district director. She moved back to her hometown of Minot and served four years in the ag lending and insurance departments for First International Bank & Trust. In 2010, she pursued a culinary passion, working briefly as a pastry chef before opening her own business, Sweet & Flour Patisserie Inc., which earned numerous awards and accolades before it closed in 2015.

Cool says she is now eager to put her expertise to work for patients.

“I love working with a diverse patient population. Whether it’s matching them with various programs or helping utilize their insurance properly, my goal is to help people live the healthiest life possible.”